You must know the volume, have your supplier's information and the FOB value of the shipment (purchase value).

First you must pay 20% of the initial reservation and 15 days before the estimated date of arrival, the remaining 80% will be charged. You will have two payment options: bank transfer and debit or credit card.

Yes, once you close the agreement with the supplier you can contract the international transport for your shipment, but remember that the only incoterm that is available at the moment in this platform is the FOB incoterm. 

It is not necessary, you can also import as a natural person.

Once you close the agreement with the supplier, you can contract our services through Book & Pay and our origin agent will contact your supplier directly to coordinate when and where the shipment should be delivered to the port.

For maritime transportation, if the FOB value is less than 3,000 USD, an agency is not necessary. However, it is recommended in order to avoid the paperwork.

In case the FOB value is over 3,000 USD, you will have to hire a Custom Agency on your own and pay them directly for this service.

It is important to understand that the booking of an itinerary is not 100% guaranteed. Our management is very agile when everything is correct, but there are some cases in which it may not be available. This is why we request a second option to ship on that new reference date.

By contracting the Book & Pay service, you will have full access to our digital platform where you will be able to track your shipment in real-time, upload documents and receive automatic emails at every step.

This additional service is optional, but we recommend hiring it to prevent certain eventualities.

The Customs Agency service is divided into two concepts: customs agency and customs VAT. Both can be paid when you contract Customs Agency service through Book & Pay.